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Forum: VirtualDJ Technical Support

Topic: Apple Music Login Failure
I'm running VirtualDJ build 9729 downloaded from the official website on macOS 27.0.1.

When I right-click Apple Music and select login, VirtualDJ displays “Logging in” and then “Login failed.” The login windows remain inside VirtualDJ, and the Apple authentication page never opens.

Troubleshooting already completed:
- Apple Music login works in Safari.
- Media & Apple Music permission for VirtualDJ is enabled.
- Tested using a phone hotspot with the same failure.
- DNS lookup for live.virtualdj.com succeeds.
- HTTPS connection to virtualdj.com succeeds.
- No VirtualDJ entries found in /etc/hosts.
- Opening the login endpoint directly in Safari returns “Access Denied.”

Could this be a build 9729 Apple Music integration issue on macOS 27.0.1?
 
Posted 4 days ago @ 11:40 pm
 
Egal welcher Browser ob Safari ,Chrom , firefox immer die selbe meldung!
Appel musik funktioniert bei mir nicht! b9729 2026 version MacMini 2018 Abo AppleMusik

Vor 2 Tagen alles gut , funktionierte wunderbar! aber jetzt keine chance . dann auch mal mit Rekordbox getestet keine chance ! funktioniert nicht wer noch das Problem hat und eine lösung hatt wäre ich zu tiefs verbunden. vielen dank
 
Mine is doing the same thing. Log in failure. This is on Microsoft Edge.
 
Estou tendo o mesmo problema; tudo estava funcionando bem antes. Agora continua falhando, e eu preciso de uma solução o mais rápido possível. 29.10.26.
 
It seems to be working now
 
klausmogensen wrote :
It seems to be working now


I thought so too for a brief moment, but then it was gone again upon logging in again. I hope for your sake that it stays that way.
 
Same issue. It worked flawless yesterday, but failing tonight. I was using Safari, but troubleshooting prompted me to change default to Chome. I'm on an up-to-date Macbook
 
Hello,
I did confirm the first login with Firefox. It did not work, then it did, now there is still the login failure, I cannot do a manual login and it does not seem it will improve, it's been a week now, is there a chance they could patch this? I have changed the default browser to Chrome, but it automatically logs in with failure...
Could please anyone at Atomix Help? There is no way to add login credentials manually anywhere in the setting and it keeps on trying to log incorrectly.
 
same here, still not working
 
Apple Music is working fine on my Windows PC, although songs take a little longer to load. However, I can’t log in to Apple Music at all on my Mac.
 
Djklptv wrote :
Egal welcher Browser ob Safari ,Chrom , firefox immer die selbe meldung!
Appel musik funktioniert bei mir nicht! b9729 2026 version MacMini 2018 Abo AppleMusik

Vor 2 Tagen alles gut , funktionierte wunderbar! aber jetzt keine chance . dann auch mal mit Rekordbox getestet keine chance ! funktioniert nicht wer noch das Problem hat und eine lösung hatt wäre ich zu tiefs verbunden. vielen dank


Windows go! MacOs doen`t work
 
Djklptv wrote :
klausmogensen wrote :
It seems to be working now


I thought so too for a brief moment, but then it was gone again upon logging in again. I hope for your sake that it stays that way.



Windows ?? or macOs ?
 
Djklptv wrote :
Djklptv wrote :
klausmogensen wrote :
It seems to be working now


I thought so too for a brief moment, but then it was gone again upon logging in again. I hope for your sake that it stays that way.



Windows ?? or macOs ?


Windows. And it's still working
 
Mac OS 26.7.1 mac mini m4 \

virtualdj m5979

Apple music not working - login failed
 
Same.

Mac - login failed
 
FYI, Apple Music is informed and both parties will try to workout on a solution soon.
 
When I used Apple music on my Denon Prime Go+ it was a terribly unreliable service. It went down quite a few times.
 
APPLE MUSIC STILL NOT WORKING!!!!!!
 
Same here, Apple Music not working on mac