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Forum: VirtualDJ Technical Support

Topic: XDJ-AZ - laptop recommendations
I purchased the XDJ-AZ hoping to use it with my newish Asus gaming laptop (works flawlessly with the DDJ-1000).

Unfortunately once the XDJ is enabled the behaviour of the laptop indicates that it's struggling and there's audio drops all over the place. For the past few months I've done over 100 tweaks in an effort to improve the situation but not one move made any difference - the laptop just isn't playing ball with this controller.

Some of the things I've tried already:

Increasing latency (even to extreme)
A fresh install of windows (no bloatware)
Removed armoury crate, installed G helper
Updated the bios/drivers
Turned off core parking and all power saving functionality under profiles
Turned off USB suspend
Disabled unnecessary processes
Disabled audio enhancements
Given VDJ exclusive access to the XDJ
Tested it in airplane mode
Tested WiFi devices disabled
Tried numerous USB cables
Installed the latest firmware

This is the model and specs:
ASUS TUF Gaming A16 FA607PV-N3034W Laptop 40.6 cm (16") WUXGA AMD Ryzen™ 9 7845HX 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 4060 Wi-Fi 6 (802.11ax) Windows 11 Home

If anyone thinks they have the magic bullet on what's going on then I'd love to hear it, I suspect it's a DPC latency issue.

Do any of you have this controller? What laptop are you using successfully with it?

Thank you for your help.
 
Posted 4 days ago @ 11:36 am
What's latencyMon saying?
 
Disable core parking.
 

Core parking is disabled, I even tried using an app that forces VDJ off eco cores.

Latencymon after a while says "not suitable for Realtime audio" - but the processes involved are graphics and system related, essentially non negotiable stuff that I can't disable or uninstall.

This thread is the last throw of the dice before I go to the dark side (Mac) after 23 years on PC, I'd rather not simply throw money at the problem but I'm out of ideas.