Quick Sign In:  

Forum: VirtualDJ Technical Support

Topic: DDJ 1000 glitch with MacBook Pro M4
Hi,

I have a Pioneer DDJ1000 and I’m having an issue with it whilst using Virtual DJ. During sets, the whole controller, software and music tends to lock up/freeze and stop playing music for about 3-5 seconds, then suddenly continues to play the music again without me needing to do anything. This has happened multiple times on different occasions and multiple times during the same session. For example, last Saturday night, I was using my DDJ1000 along with Virtual DJ for a party and it froze twice with the fault I have mentioned above. It happens at random intervals. This issue has been persistent for over a year now.

I have experienced this issue previously in the past with my MacBook Air, leading me to using a windows laptop which that carries out no issues. Recently, I purchased a 2024 MacBook Pro M3 Pro as it is my preferred OS and again started using Virtual DJ with my new laptop and I’m still experiencing the same issue. This is issues does NOT occur with my ddj-sb3.

I have my music stored on an external SD card, however it has a read speed of 200mb/s so I don’t think this may impact it much.

Can someone please help me out with the issue and let me know if they have any further questions for me for clarification.

This is very stressful for me and unprofessional for it to happen especially during events, so any advice would be greatly appreciated.

Thank you

 

Posted 4 days ago @ 7:28 am
What's the full specs of your MacBook?

Tbh I run an M1 MacBook Pro (16GB RAM) with a DDJ-1000 and SoundSwitch for 3 years and never had a freeze problem in terms of audio (I've had a jog freeze happen depending on a certain sequence but that doesn't sound like what you are describing here/I've not experienced that in a year)

Have you changed any audio specific settings at all that could cause glitches (e.g. latency - I leave that as default (= 0, which I assume tells VirtualDJ to pick the best setting automatically))?

Does this happen when playing audio stored on the internal drive itself? What's the format of the SD card? Is it ExFAT?

I always found MacOS support for ExFAT is mediocre, especially if you eject the drive/card the wrong way (fsck always runs on reconnect before making the drive available for use, and that could take a long time if the drive is large with a lot of content). I stick to HFS+ or APFS on my drives where possible as it's handled way better on MacOS (I would recommend that if you are completely on MacOS as those are just better filesystem implementations there and in general). This isn't helpful if you are using Windows too - maybe look into MacDrive or Paragon (I've had decent results with MacDrive, but I ALWAYS make a complete backup before using it on Windows).
 

Posted 4 days ago @ 4:14 pm