MacGyverGear
Just to be sure about the clean project folder, I did the same procedure again.
Created a new Project folder. With the database added I can start SoundSwitch without any problem over and over again without closing.
Next step: Copiep the Venue file (Where all settings like: Midi, DMX, Static Settings, Positons, Attribute cues.. and so on are set). Re opening the project folder will result in closing down..
Next step: Cleared all midi settings for this venue. Close down the program manually and re opened it; and I finally I was able to just use SoundSwitch. Did the close down / re open procedure three times more and all went well again.
Pretty sure the midi settings where kind of messing up things here, but it's weird, excluding the database kind of solved things for my settings in this specific Venue file.
I now will try to do the same on the laptop I use for gigs, and adress the Streamdeck again. Perhaps there where some previous midi learn adresses specified, but those aren't accesable, and so SoundSwitch will close down. I've worked a lot with midi controllers and never got any problems with it. In my recent setup I've added a Numark DJ2GO which is an additonal controller for my touchscreen (like to have physical buttons). I always have to start Virtual DJ first. When starting SoundSwitch first, Virtual DJ can't acces the Numark DJ2GO. So perhaps it send out midi informations while I was learning my Streamdeck? Don't know..
Will now turn over to my gig laptop to continue the experiment.
Created a new Project folder. With the database added I can start SoundSwitch without any problem over and over again without closing.
Next step: Copiep the Venue file (Where all settings like: Midi, DMX, Static Settings, Positons, Attribute cues.. and so on are set). Re opening the project folder will result in closing down..
Next step: Cleared all midi settings for this venue. Close down the program manually and re opened it; and I finally I was able to just use SoundSwitch. Did the close down / re open procedure three times more and all went well again.
Pretty sure the midi settings where kind of messing up things here, but it's weird, excluding the database kind of solved things for my settings in this specific Venue file.
I now will try to do the same on the laptop I use for gigs, and adress the Streamdeck again. Perhaps there where some previous midi learn adresses specified, but those aren't accesable, and so SoundSwitch will close down. I've worked a lot with midi controllers and never got any problems with it. In my recent setup I've added a Numark DJ2GO which is an additonal controller for my touchscreen (like to have physical buttons). I always have to start Virtual DJ first. When starting SoundSwitch first, Virtual DJ can't acces the Numark DJ2GO. So perhaps it send out midi informations while I was learning my Streamdeck? Don't know..
Will now turn over to my gig laptop to continue the experiment.
Posted Fri 01 Nov 24 @ 10:55 am
MacGyverGear
Just did the same in my Gig laptop. Clear mid settings in SoundSwitch. Same problem when accessing the database. SoundSwitch just closes down.
And, where as my empty project folder with a copied venue in my clean install laptop without the virtual Midi Cable, Streamdeck app, and midi settings for the venue cleared seemed to run fine, now it is also closing down now. :-(
Back to the startingpoint.. I'm a bit lost.
I sent over my Virtual DJ database to SoundSwitch and could not find any issues with it.
I'm a bit lost.
The only knowledge I have now is that an empty venue (now DMX adresses for fixtures, posistions and stuff) will SoundSwitch acces the Database without closing down.
I also noticed, when the red spot is not lit (indicating SoundSwitch is reading the Database), and selecting performance mode, so just have a little patience, SoundSwitch will continue to work most of the time. But then those random crashes that bugged me the last gigs still are a problem.
And, where as my empty project folder with a copied venue in my clean install laptop without the virtual Midi Cable, Streamdeck app, and midi settings for the venue cleared seemed to run fine, now it is also closing down now. :-(
Back to the startingpoint.. I'm a bit lost.
I sent over my Virtual DJ database to SoundSwitch and could not find any issues with it.
I'm a bit lost.
The only knowledge I have now is that an empty venue (now DMX adresses for fixtures, posistions and stuff) will SoundSwitch acces the Database without closing down.
I also noticed, when the red spot is not lit (indicating SoundSwitch is reading the Database), and selecting performance mode, so just have a little patience, SoundSwitch will continue to work most of the time. But then those random crashes that bugged me the last gigs still are a problem.
Posted Fri 01 Nov 24 @ 11:48 am
DJ VinylTouch
Thank you for providing all of that info. So it does seem like the unexpected behavior is coming from the SoundSwitch side. MIDI controllers being accessible by a single client at a time is probably normal for the controllers you mentioned, and I guess you are using Virtual MIDI cable solution to overcome that.
I also would have looked to the Virtual MIDI setup first for the problems but you said you had issues even without it.
I personally always wait for the library to be loaded before doing anything in SoundSwitch, and I also go to Performance mode to test everything else out without issues (that's probably noy helpful to you though).
I think at this point it sounds like a SoundSwitch tech support problem. Maybe if possible you can provide them with a core dump when the issue occurs?
I also would have looked to the Virtual MIDI setup first for the problems but you said you had issues even without it.
I personally always wait for the library to be loaded before doing anything in SoundSwitch, and I also go to Performance mode to test everything else out without issues (that's probably noy helpful to you though).
I think at this point it sounds like a SoundSwitch tech support problem. Maybe if possible you can provide them with a core dump when the issue occurs?
Posted Fri 01 Nov 24 @ 12:26 pm
MacGyverGear
DJ VinylTouch wrote :
Thank you for providing all of that info. So it does seem like the unexpected behavior is coming from the SoundSwitch side. MIDI controllers being accessible by a single client at a time is probably normal for the controllers you mentioned, and I guess you are using Virtual MIDI cable solution to overcome that.
I also would have looked to the Virtual MIDI setup first for the problems but you said you had issues even without it.
I personally always wait for the library to be loaded before doing anything in SoundSwitch, and I also go to Performance mode to test everything else out without issues (that's probably noy helpful to you though).
I think at this point it sounds like a SoundSwitch tech support problem. Maybe if possible you can provide them with a core dump when the issue occurs?
I also would have looked to the Virtual MIDI setup first for the problems but you said you had issues even without it.
I personally always wait for the library to be loaded before doing anything in SoundSwitch, and I also go to Performance mode to test everything else out without issues (that's probably noy helpful to you though).
I think at this point it sounds like a SoundSwitch tech support problem. Maybe if possible you can provide them with a core dump when the issue occurs?
Thank you for the information. How do I capture a coredump?
I did not have any response from SoundSwitch, after I provided them the information, SoundSwitch continues working for at least an hour by not accessing the Database. They also asked if the problem persists when I switch the software setting to Serato, as it is not scanning the Virtual DJ database then I think.
Things work great as long as I won't be asking to much of my computer. Things like streaming or setting up an internet connection can close down SoundSwitch. It's just like, if there's too many tasks, the programm acts buggy in Windows. Even when there's lots of CPU overhead.
Posted Fri 01 Nov 24 @ 12:52 pm
MacGyverGear
I sent over my New created Project folder to SoundSwitch support. The one with the exchanged Venue that is causing the problems on any computer . Hopefully they'll come up with a solution on this.
Posted Fri 01 Nov 24 @ 4:02 pm
DJ VinylTouch
You could prob capture a coredump with a user space tool like userdump (I'm not really a Windows user). I think SoundSwitch devs would guide you much better than we can at this point though.
Posted Fri 01 Nov 24 @ 6:49 pm
MacGyverGear
oh.. thanks for the explanation. I will wait for what SoundSwitch will tell and provide them whatever they need. I really want to start using Soundswitch again if we can sort things out.
Posted Fri 01 Nov 24 @ 8:26 pm