brucieboy22
Hi,
I have a licence for a Numark controller, which I can see in my account online. However, when I now connect the controller it says I need to purchase a pro licence? I've logged out of my account and back in, the client says I have a licence, but it won't allow me to use the controller.
Thanks, Bruce
I have a licence for a Numark controller, which I can see in my account online. However, when I now connect the controller it says I need to purchase a pro licence? I've logged out of my account and back in, the client says I have a licence, but it won't allow me to use the controller.
Thanks, Bruce
Posted Sat 12 Oct 24 @ 12:54 pm
djdad
It appears that you use a Numark Platinum FX, but you had purchased a license for Platinum in the past.
Did you actually have a Platinum in the past (license purchased Aug 2020) and now you have a different model (the FX) ?
Did you actually have a Platinum in the past (license purchased Aug 2020) and now you have a different model (the FX) ?
Posted Sat 12 Oct 24 @ 12:57 pm
brucieboy22
Thanks for the prompt response .... No, it's the same controller that I bought the licence with way back when :)
Bruce
Bruce
Posted Sat 12 Oct 24 @ 2:46 pm
djdad
Should be good now
Posted Sat 12 Oct 24 @ 5:20 pm
KKBouter
i have an numark mixtrack pro and i try to instal DJi lite but cant install il help please
Posted Sat 12 Oct 24 @ 6:34 pm
DJ Big Papa G
trying to download my virtual DJ on my new computer it won't let me download I have to be online in order to
get my pro license
get my pro license
Posted Sun 13 Oct 24 @ 4:32 am
brucieboy22
Legend ... thank you DJDAD :)
Posted Sun 13 Oct 24 @ 2:55 pm