Sterg76
hi today i purchase a licence because i bought a controller (numark platinum fx),i downloaded from official website the vdj and when i tried to login says 'cannot connect to servers make ssure you have an internet connection',what is wrong?Please help!
Posted Wed 17 May 23 @ 7:52 pm
locoDog
Support staff wrote :
Posted Wed 17 May 23 @ 8:00 pm
Sterg76
already did but nothing!
Posted Wed 17 May 23 @ 8:02 pm
LIMOL
check if it does not come from your antivirus which blocks if you have one on
Posted Wed 17 May 23 @ 8:24 pm
Sterg76
the strange thing is that i have already unistall the antivirus i had,i am very despared dont know what to do i bought the licence for nothing!
Posted Wed 17 May 23 @ 8:39 pm
LIMOL
Posted Wed 17 May 23 @ 10:48 pm
Sterg76
did everything you said but nothing again,my laptop is new and i am thinking a format to lose the guarantee!what else to do?
Posted Thu 18 May 23 @ 8:05 am
Sterg76
problem solved!Thanks for your help!!
Posted Sun 21 May 23 @ 10:48 am
LIMOL
It would have been nice if you had told us how you solved your problem.
Posted Sun 21 May 23 @ 1:12 pm
Bakmans
Yes, that would have been nice, specifically because I have the same issue. When trying to login it keeps complaining about unreachable server. I also had instances where it would tell me live.virtualdj.com is not safe and certificates show names of totally difgerent companies.
Have been using a pc with VDJ for over a year and all of a sudden logging in is not possible anymore. I have reinstalled to clean Windows and installed VDJ again, hosts file is untouched and default, have added VDJ to Defender with acces both private and public (although that does not matter).
My laptop works fine with VDJ on the same network. I am kinda lost now. So if anyone has any suggestions, plz...
Have been using a pc with VDJ for over a year and all of a sudden logging in is not possible anymore. I have reinstalled to clean Windows and installed VDJ again, hosts file is untouched and default, have added VDJ to Defender with acces both private and public (although that does not matter).
My laptop works fine with VDJ on the same network. I am kinda lost now. So if anyone has any suggestions, plz...
Posted 2 days ago @ 3:27 pm